Government of Moldova

EVO aims to become a one-stop app for citizen-state interactions, also serving as an individual’s electronic ID. It envisions guiding key life events, from birth to death, in a seamless way. While many government services are accessible through web interfaces, there is a growing need for a more user-friendly, efficient platform. The EVO Super App will consolidate diverse government services into a centralized, modular, and intuitive mobile solution. Citizens can easily pay taxes, apply for permits, and access key services. **Objectives:** - Provide seamless access to services, operations, and government documents. - Simplify and standardize user journeys for better efficiency. - Enhance access to public services and boost their adoption rates. Ensure a simple, intuitive approach to connecting citizens with government services.

The National Agency for Cybersecurity will be established till the end of 2023 with the mission to safeguard Moldova's cyberspace, critical infrastructure, and digital assets from evolving cyber threats. By fostering collaboration, innovation, and resilience, the Agency aims to create a secure and trusted digital environment that advances national interests and supports economic growth.

The Digital Transformation Strategy of the Republic of Moldova (2023–2030) is a pivotal document shaping our country’s future. It outlines a vision for digital transformation by 2030, reaffirming our commitment to building a modern, citizen-centric digital society aligned with the European integration agenda. Key objectives include: - Developing a digital society where electronic services are accessible to all. - Strengthening the ICT sector through R&D investment, enhancing Moldova’s global competitiveness with an innovative and resilient economy. - Improving public institutions’ efficiency through advanced technologies. - Ensuring a safe, inclusive digital environment with robust data protection and strengthened cybersecurity. - Additionally, we aim to establish a digital nation brand, promoting Moldova’s achievements in technology and fostering a positive international image.

The government must be transparent, and the administrative work - paperless. The Ministry of Economic Development and Digitization aims to create a fully digital future. We currently have over 48% of public services for entrepreneurs and 36% for citizens available in electronic format. We aimed to have 75% of G2B services available in digital format by the end of next year, but the ultimate goal is for all public services to be available in electronic format as well.